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  • 2 semaines après...
Posté(e)

Hi, I need major help. I tried a million times to reinstall mono AND the sims 4 tray importer and it doesn't work at all. Every time I try to open the Tray Importer it says "The application can't be opened."

I tried your "application not open" link suggestion and that does nothing. I'm using macOS Sierra version 10.12.6.

 

Screen Shot 2017-10-20 at 11.04.23 AM.png

 

 

 

  • Team
Posté(e)

Hi @emylacy, have you tried this  

 

On Sierra you must allow apps from unknown source to run. Watch the video on the post.

You can also try to run it through the terminal.

 

*Be cautious when posting images that contains private information. ;)

Posté(e) (modifié)

I did, I tried to watch every install tutorial for Mac computers on youtube. None helped my problem. I also tried the terminal suggestion and that also didn't work

Also, what private information did I share? lolol

Modifié par emylacy
  • Team
Posté(e)

@emylacy Have you tried the fix from the apple forum on the same post?

 

Il y a 5 heures, emylacy a dit :

Also, what private information did I share? lolol

There was a Serial Number at the bottom of the screenshot. Not sure if it is really private, but better not take a chance. ^_^

  • Team
Posté(e)

Did you receive an error during the chmod command?

If so, check the path or try putting sudo before chmod.

 

 

Else try to clean everything by removing S4TI and Mono.

 

Downloads the latest version of Mono from here.

- Run the installer package.

 

Downloads the latest version of S4TI from here.

- Extract it then move it to /Applications

 

 

If you still receive the "Can't be opened", you'll need to find why it still not register as executable.

  • Team
Posté(e)

@emylacy Are you trying the chmod command with sudo?

Yes it may ask for admin password.

 

From: https://discussions.apple.com/thread/7586240?start=0&tstart=0

STEPS:
1. Open a terminal
2. Here are the commands:
cd
cd Applications
cd Sims4TrayImporter.app
cd Contents/MacOS

chmod +x Launcher
or
chmod +x *

if it doesn't work, try with sudo

sudo chmod +x Launcher
or
sudo chmod +x *

 

Note: * will patch all files in the current folder.

  • Team
Posté(e)
il y a 34 minutes, emylacy a dit :

i wish i could have someone come to my house and figure this out for me :((

One can even do it remotely with a program. ^_^

 

Where it hang and what is the error?

  • 2 semaines après...
Posté(e)

Yes it't that version. Every time I click on a Sim that I saved to my library after the update the entire thing quits itself. And when I click on a Sim that was in my library before the update, it doesn't quit, but doesn't show any of the custom content on them. The section is just blank.

  • Team
Posté(e)

@madisonxox There are two versions, you must download Sims4TrayImporter_20170930_novfix.zip to get the fixed version.

I only patched some files so that it works with the November update, but I cannot update it since the build is broken. :(

 

If it does not works, try to run it as admin which should remove some restrictions on the unattended file versions caused by the quick fix. 

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