CC not showing up in Sims 4 Tray Importer

MartinViln · le 5 mai 2019

Thank you! I only launched the game once without creating any households... My bad.

**deevo** · le 5 mai 2019

@MartinViln if you want to manage or sort your mods, you can also try Sims 4 Studio.

FLYINGPOLARCHICKEN · le 27 mai 2019

Please help ;-;

Révélation

Begin Reading

App info...
------------------------------

Version : 1.9.4.2

OS infos...
------------------------------

OSName : Windows 8.1
OSVersion: 6.3.9600.0
OSType : 64-bit
Process : 64-bit

Framework Info...
------------------------------

Reading .NET Framework version...
.NET Framework Version: 4.7.1

Opening Registry...
------------------------------

Listing keys for 'HKLM\SOFTWARE\Maxis':
// note: 32-bit node
>>>> [Error] key not found !
// note: 64-bit node
>>>> [Error] key not found !

Reading 'Settings'...
------------------------------

GameAutoDetect = False
GameLocale = en_US
GameInstallDir = D:\Games\The Sims 4
GameMixedMode = 0
GameDocDir = C:\Users\Chicken\Documents
GameSaveDir =

Reading 'Sims4.GameInfos.Settings.xml'...
------------------------------

Source: C:\ProgramData\TeameeVo\Sims 4 Tray Importer\Sims4.GameInfos.Settings.xml
[The Sims 4]
Locale = en_US
InstallDir = D:\Games\The Sims 4
MixedMode = 0

Reading Game infos...
------------------------------

[The Sims 4 Installation]
Name : The Sims 4
Version : 1.0
DisplayName :
Locale :
InstallDir :
IsInstalled : False
IsLoadedFromXml : False

ExePath :
ExeExists : False

MyDocuments : C:\Users\*******\Documents
MyDocsExists : True
UserData : C:\Users\*******\Documents\Electronic Arts\The Sims 4
UserDataExists : True

Checking Tray folder...
TrayDir : C:\Users\*******\Documents\Electronic Arts\The Sims 4\Tray
TrayDirExists : True
LibraryCount : 12

Checking Mods folder...
ModsDir : C:\Users\*******\Documents\Electronic Arts\The Sims 4\Mods
ModsDirExists : True
ResCfgExists : True
ModsCount : 403

Checking Game files...
>>>> [Error]

Done!

**deevo** · le 27 mai 2019

Hello @FLYINGPOLARCHICKEN,

Where is the game installed?

FLYINGPOLARCHICKEN · le 29 mai 2019

Thank you for your reply!
D:\Games\The Sims 4\

**deevo** · le 29 mai 2019

Il y a 2 heures, FLYINGPOLARCHICKEN a dit :

Thank you for your reply!
D:\Games\The Sims 4\

For a strange reason the settings are not imported!

Download this file, then double-click on it to register the game.

s4ti_regfix.reg

In S4TI settings enable Auto Detect.

ex15237 · le 26 juillet 2019

Hi, I have been trying to fix it for a week already using the previous answer but I had no luck I have no idea what the problem is can you help me?

Révélation


i----------------------------- 
Version  : 1.9.7.4 

OS infos...
------------------------------ 
OSName   : Windows 10
OSVersion: 10.0.18362.0
OSType   : 64-bit
Process  : 32-bit 

Framework Info...
------------------------------ 
Reading .NET Framework version...
.NET Framework Version: 4.7.2 or later 

Opening Registry...
------------------------------ 
Listing keys for 'HKLM\SOFTWARE\Maxis':
// note: 32-bit node
[\The Sims 4]
 Locale       = en_US
>>>> [Warning] 'Install Dir' not found !
>>>> [Warning] 'Product GUID' not found !
// note: 64-bit node
[\The Sims 4]
 Locale       = en_US
 Install Dir  = D:\Games\The Sims 4\
>>>> [Warning] Directory not found! 'D:\Games\The Sims 4\'
>>>> [Warning] 'Product GUID' not found ! 

Reading 'Settings'...
------------------------------ 
GameAutoDetect = False
GameLocale     = en_US
GameInstallDir = C:\Games\The Sims 4
GameMixedMode  = 0
GameDocDir     = C:\Users\*****\OneDrive\Belgeler
GameSaveDir    =  

Reading 'Sims4.GameInfo.Settings.xml'...
------------------------------ 
Source: C:\ProgramData\TeameeVo\Sims 4 Tray Importer\Sims4.GameInfo.Settings.xml
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Games\The Sims 4
 MixedMode   = 0 

Reading Game info...
------------------------------ 
[The Sims 4 Installation]
Name            : The Sims 4
Version         : 1.0
DisplayName     : The Sims™ 4
Locale          : en_US
InstallDir      : D:\Games\The Sims 4\
IsInstalled     : False
IsLoadedFromXml : False 
ExePath         : D:\Games\The Sims 4\Game\Bin\TS4.exe
ExeExists       : False
ExePath (x64)   : D:\Games\The Sims 4\Game\Bin\TS4_x64.exe
ExeExists (x64) : False 
MyDocuments     : C:\Users\*****\OneDrive\Belgeler
MyDocsExists    : True
UserData        : C:\Users\*****\OneDrive\Belgeler\Electronic Arts\The Sims 4
UserDataExists  : True 
Checking Tray folder...
TrayDir         : C:\Users\*****\OneDrive\Belgeler\Electronic Arts\The Sims 4\Tray
TrayDirExists   : True
LibraryCount    : 9 
Checking Mods folder...
ModsDir         : C:\Users\*****\OneDrive\Belgeler\Electronic Arts\The Sims 4\Mods
ModsDirExists   : True
ResCfgExists    : True
ModsCount       : 1246 
Available Localizations... 
Checking Game files... 

Done!

**deevo** · le 26 juillet 2019

Hello @ex15237,
- Go to 'C:\ProgramData\TeameeVo\Sims 4 Tray Importer\'

- Send me the broken Sims4.GameInfo.Settings.xml then delete it.

- Open S4TI and try to change the path again.

rosebudmode · le 14 août 2019

Hello i'm hoping you could help me.

I recently noticed that the S4TI stopped recording my saves in the past week. I haven't changed anything in my game and did the changes you recommended above. The only thing I was not able to change (which I think is where the issue lies) is where they are finding the "saves". I have attached a screenshot of my settings:

Révélation

Begin Reading

App info...
------------------------------

Version : 1.9.8

OS infos...
------------------------------

OSName : Windows 10
OSVersion: 10.0.18362.0
OSType : 64-bit
Process : 64-bit

Framework Info...
------------------------------

Reading .NET Framework version...
.NET Framework Version: 4.7.2 or later

Opening Registry...
------------------------------

Listing keys for 'HKLM\SOFTWARE\Maxis':
// note: 32-bit node
[\The Sims 4]
GDFBinary = C:\Program Files (x86)\Origin Games\The Sims 4\__Installer\GDFBinary_en_US.dll
GDFBinary64 = C:\Program Files (x86)\Origin Games\The Sims 4\__Installer\GDFBinary_en_US_64.dll
DisplayName = The Sims™ 4
Locale = en_US
Product GUID = {48EBEBBF-B9F8-4520-A3CF-89A730721917}
Install Dir = C:\Program Files (x86)\Origin Games\The Sims 4\
UninstallKey = HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{48EBEBBF-B9F8-4520-A3CF-89A730721917}
// note: 64-bit node
[\The Sims 4]
GDFBinary = C:\Program Files (x86)\Origin Games\The Sims 4\__Installer\GDFBinary_en_US_64.dll
DisplayName = The Sims™ 4
Locale = en_US
Product GUID = {48EBEBBF-B9F8-4520-A3CF-89A730721917}
Install Dir = D:\Games\The Sims 4\
>>>> [Warning] Directory not found! 'D:\Games\The Sims 4\'
>>>> [Warning] Can't find uninstall key !

Reading 'Settings'...
------------------------------

AutoDetect = False
GameLocale = en_US
GamePath = C:\Users\*****\Documents\Electronic Arts\The Sims 4
GameDataPath =
DocumentsPath = C:\Users\*****\Documents
GameSavePath =

Reading 'Sims4.GameInfo.Settings.xml'...
------------------------------

File not found!

Reading Game info...
------------------------------

[The Sims 4 Installation]
Name : The Sims 4
Version : 1.0
DisplayName : The Sims™ 4
Locale : en_US
InstallDir : C:\Users\*****\Documents\Electronic Arts\The Sims 4
IsInstalled : False
IsLoadedFromXml : False

ExePath : C:\Users\*****\Documents\Electronic Arts\The Sims 4\Game\Bin\TS4_x64.exe
ExeExists : False
ExePath (x64) : C:\Users\*****\Documents\Electronic Arts\The Sims 4\Game\Bin\TS4_x64.exe
ExeExists (x64) : False

DocumentsFolder : C:\Users\*****\Documents
DocsFolderExists : True
UserData : C:\Users\*****\Documents\Electronic Arts\The Sims 4
UserDataExists : True

Checking Tray folder...
TrayDir : C:\Users\*****\Documents\Electronic Arts\The Sims 4\Tray
TrayDirExists : True
TrayItemCount : 30

Checking Mods folder...
ModsDir : C:\Users\*****\Documents\Electronic Arts\The Sims 4\Mods
ModsDirExists : True
ResCfgExists : True
ModsFileCount : 557

Available Localizations...

Checking Game files...

Done!

Thanks in advance for your help!

**deevo** · le 14 août 2019

Hello @rosebudmode

The new version may have reset your settings, this was expected since the external settings file is no longer supported.

Did you used the regfix?

If so, you must edit the file to match the location of the game.

This trick only apply if for some reasons you cannot use Origin to repair the game.

Are you playing the game in 32-bit mode?

Try to repair the game through Origin, this should fix the registry error and allow auto detection to work, eliminating the need to manually configure the game.

Else the error is with the GamePath, the path is different from the one displayed in the Config dialog.

Il y a 1 heure, rosebudmode a dit :

Reading 'Settings'...
------------------------------

AutoDetect = False
GameLocale = en_US
GamePath = C:\Users\*****\Documents\Electronic Arts\The Sims 4
GameDataPath =
DocumentsPath = C:\Users\*****\Documents
GameSavePath =

Click the blue arrow next to the Game Folder field to reset the path then save the changes and restart S4TI to apply the changes.

If the old path still show in System Diagnostics, try to enter an invalid path, then apply the change.

Now try to enter the valid path then save it again. This should be enough to force it to update the configuration file!

JustSay Hi · le 28 octobre 2019

hi can you please also help me i also have the same problem that she does have but i cant undrstand your sulition can you please show us photots of how to fix it

Le 07/07/2016 à 14:15, deevo a dit :
Hi,

You are one of those rare cases where S4TI fails to find the game.

Please check the 'HELP>Game Info Debugging' to find out where S4TI fails and send me the result.

You may also try this solution :
Edit the settings file:
Go to the folder where S4TI was installed. (right-click on the app shortcut and select Open file location)
Find the file Sims4.GameInfos.Settings.xml and open it.
Reveal hidden contents
If the file does not exist, create a file with the name Sims4.GameInfos.Settings.xml and paste the following content :
<?xml version="1.0" encoding="utf-8" ?>
<Sims4.GameInfos.Settings>
  <GameInstallation>
    <Name>The Sims 4</Name>
    <Locale>[Auto]</Locale>
    <DisplayName>The Sims™ 4</DisplayName>
    <InstallDir>%ProgramFiles%\Origin Games\The Sims 4\</InstallDir>
    <Version>1.0.0.0</Version>
    <ExePath>[InstallDir]Game\Bin\TS4.exe</ExePath>
  </GameInstallation>
</Sims4.GameInfos.Settings>
Edit the value of InstallDir to the current path where the game is installed.

Edit the value of Locale to the language used in game or leave it to [Auto] to let S4TI detect the language based on your system settings and the available resources.

Save the changes.
Allow S4TI to use the XML:

Right-click on the S4TI shortcut and select Properties.

Select the Shortcut tab if not selected (usually the 2nd tab from the left).

Edit the value of Target field (usually the 1st editable one) and append ' -userPath -noGameCheck' without the quotes.
eg: "C:\Program Files (x86)\Sims 4 Tray Importer\Sims4TrayImporter.exe" -userPath -noGameCheck
-noGameCheck is optional, but may help if the app fails to find the game by using the custom path. This will also display a message at each launch.

Click Apply or OK to save the change.

i didnt understand anything help me please T-T can you send photos

eh to be honest its justl like the first photo nothing shows up in my cc list

it would be really nice of you i you sended a photot

**deevo** · le 28 octobre 2019

Hello @JustSay Hi,

All of these apply to older versions and may not apply to the current version.

Is there anything in red in the File>Settings dialog?

Also post the result of Help>System Diagnostic.

Aleezae · le 22 mars 2020

Le 07/07/2016 à 14:15, deevo a dit :
Hi,

You are one of those rare cases where S4TI fails to find the game.

Please check the 'HELP>Game Info Debugging' to find out where S4TI fails and send me the result.

You may also try this solution :
Edit the settings file:
Go to the folder where S4TI was installed. (right-click on the app shortcut and select Open file location)
Find the file Sims4.GameInfos.Settings.xml and open it.
Reveal hidden contents
If the file does not exist, create a file with the name Sims4.GameInfos.Settings.xml and paste the following content :
<?xml version="1.0" encoding="utf-8" ?>
<Sims4.GameInfos.Settings>
  <GameInstallation>
    <Name>The Sims 4</Name>
    <Locale>[Auto]</Locale>
    <DisplayName>The Sims™ 4</DisplayName>
    <InstallDir>%ProgramFiles%\Origin Games\The Sims 4\</InstallDir>
    <Version>1.0.0.0</Version>
    <ExePath>[InstallDir]Game\Bin\TS4.exe</ExePath>
  </GameInstallation>
</Sims4.GameInfos.Settings>
Edit the value of InstallDir to the current path where the game is installed.

Edit the value of Locale to the language used in game or leave it to [Auto] to let S4TI detect the language based on your system settings and the available resources.

Save the changes.
Allow S4TI to use the XML:

Right-click on the S4TI shortcut and select Properties.

Select the Shortcut tab if not selected (usually the 2nd tab from the left).

Edit the value of Target field (usually the 1st editable one) and append ' -userPath -noGameCheck' without the quotes.
eg: "C:\Program Files (x86)\Sims 4 Tray Importer\Sims4TrayImporter.exe" -userPath -noGameCheck
-noGameCheck is optional, but may help if the app fails to find the game by using the custom path. This will also display a message at each launch.

Click Apply or OK to save the change.

I've tried everything!! Please can you help me?

Révélation

Opening Registry...
------------------------------

Listing keys for 'HKLM\SOFTWARE\Maxis':
// note: 32-bit node
>>>> [Error] key not found !
// note: 64-bit node
[\The Sims 4]
Locale = en_US
Install Dir = D:\GAMES\The Sims 4 Deluxe\
>>>> [Warning] Directory not found! 'D:\GAMES\The Sims 4 Deluxe\'
>>>> [Warning] 'Product GUID' not found !

Reading 'Settings'...
------------------------------

AutoDetect = True
GameLocale = fr_FR
GamePath = C:\Program Files (x86)\Origin Games\The Sims 4
GameDataPath =
DocumentsPath = C:\Users\**\Documents
GameSavePath =

Reading Game info...
------------------------------

[The Sims 4 Installation]
Name : The Sims 4
Version : 1.0
DisplayName : The Sims™ 4
Locale : en_US
InstallDir : D:\GAMES\The Sims 4 Deluxe\
IsInstalled : False

ExePath (x64) : D:\GAMES\The Sims 4 Deluxe\Game\Bin\TS4_x64.exe
ExeExists (x64) : False
ExePath (LE) : D:\GAMES\The Sims 4 Deluxe\Game\Bin_LE\TS4.exe
ExeExists (LE) : False
ExePath (x86) : D:\GAMES\The Sims 4 Deluxe\Game\Bin\TS4.exe
ExeExists (x86) : False
ExePath (demo) : D:\GAMES\The Sims 4 Deluxe\Game\Bin\TS4CAS.exe
ExeExists (demo) : False

DocumentsFolder : C:\Users\**\Documents
DocsFolderExists : True
UserData : C:\Users\**\Documents\Electronic Arts\The Sims 4
UserDataExists : True

Checking Tray folder...
TrayDir : C:\Users\**\Documents\Electronic Arts\The Sims 4\Tray
TrayDirExists : True
TrayItemCount : 18

Checking Mods folder...
ModsDir : C:\Users\**\Documents\Electronic Arts\The Sims 4\Mods
ModsDirExists : True
ResCfgExists : True
ModsFileCount : 3637

Available Localizations...

Checking Game files...

Done!

**deevo** · le 22 mars 2020

Hello @Aleezae, If you can't repair the game through Origin, disable Auto Detect in the Settings then edit the Game path or press the Find button.

Bekah · le 24 mars 2020

Everything is fine except for when i click the CC tab it says "Searching for CC is currently not available. Please open Preferences to set up the game." What do I do once I'm in Preferences???

Connexion

CC not showing up in Sims 4 Tray Importer

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