Glittering_Trash Posted March 21, 2025 Posted March 21, 2025 Hi, I just tried to download STI for Win but my computer won't let me download it due to safety issues (Malware detected). 1 Quote
vkfmchv Posted March 28, 2025 Posted March 28, 2025 Hello, I have another problem, when downloading the antivirus software shows that there is a Trojan in the file Quote
maryjane Posted March 31, 2025 Posted March 31, 2025 my antivirus swears a lot about trojans everything okay? Quote
Team deevo Posted March 31, 2025 Team Posted March 31, 2025 @maryjane Le 28/03/2025 à 22:04, deevo a dit : As long you downloaded it from here you should be safe, but you may have to whitelist it in you AV. Quote
roro15 Posted April 1, 2025 Posted April 1, 2025 (edited) Hello, Kaspersky automatically deletes it. I don't think it's a virus, but rather a bad compilation due to Python. As soon as I click on the executable to install, it deletes it directly. I disabled the antivirus to be able to install it, which is illogical and a source of viruses. Please try to fix this installation bug. This software is essential for the entire community, and we thank you for it. Edited April 1, 2025 by roro15 Quote
Team deevo Posted April 1, 2025 Team Posted April 1, 2025 @roro15 Never disable your AV, instead whitelist known safe apps. Most of the time a simple change in the code works, but it did not work this time. But I working on a fix! Quote
roro15 Posted April 2, 2025 Posted April 2, 2025 Il y a 13 heures, deevo a dit : @roro15 Ne désactivez jamais votre antivirus, mais mettez plutôt sur liste blanche les applications connues comme sûres. La plupart du temps, un simple changement dans le code fonctionne, mais cela n'a pas fonctionné cette fois. Mais je travaille sur une solution ! Yes, of course, I only deactivate my antivirus once the internet connection is cut, as a precaution. Quote
szanne7000 Posted April 6, 2025 Posted April 6, 2025 (edited) I am completely blocked from downloading the file; it almost completes, and then it just disappears. I'm not even getting the option to keep the file. Edited April 6, 2025 by szanne7000 add image Quote
Team deevo Posted April 6, 2025 Team Posted April 6, 2025 @szanne7000 Check if your antivirus is blocking it from downloading. Quote
szanne7000 Posted April 6, 2025 Posted April 6, 2025 3 hours ago, deevo said: @szanne7000 Check if your antivirus is blocking it from downloading. Thank you! I created an exclusion for the site IP address with my AV and did an exclusion for the URL with my malware app. Yay! Quote
sarachxheiress Posted April 11, 2025 Posted April 11, 2025 (edited) MY antivirus (ESET) won't let me download and run the application, no matter what I do. I would be very grateful if anyone can recommend a way around the issue. I have some terrible CC that needs deleting! **** Nevermind, I figured it out!!! If anyone else is having this problem, go into ESET and find the file in quarantine, then click on the file and choose "restore and exclude from scanning." Edited April 11, 2025 by sarachxheiress 1 Quote
Maremma Posted April 11, 2025 Posted April 11, 2025 1 hour ago, sarachxheiress said: MY antivirus (ESET) won't let me download and run the application, no matter what I do. I would be very grateful if anyone can recommend a way around the issue. I have some terrible CC that needs deleting! **** Nevermind, I figured it out!!! If anyone else is having this problem, go into ESET and find the file in quarantine, then click on the file and choose "restore and exclude from scanning." OMG thank you so, so much!!! I have ESET too and was loosing hope to install this Quote
oudkio Posted April 19, 2025 Posted April 19, 2025 hi im having a problem with tray importer, i tried to download the newest version, but my eset antivirus keeps saying it is a virus and it wants access to host process for windows services, is there any possibility that it may be a virus? Quote
Team deevo Posted April 19, 2025 Team Posted April 19, 2025 @oudkio It's safe as long you downloaded it from luniversims.fr. You can use the solution given above to workaround the issue with your AV. Quote
Laplume79 Posted April 28, 2025 Posted April 28, 2025 Hi! My antivirus detected a trojan in the file: Trojan.Agent.fcmr. I also scanned it with other antivirus programs and got the same result. The download was blocked. Quote
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