Opps! Something went wrong in your application.

AET1993 · March 25, 2024

Hi

This is the first time I have downloaded and tried to use TrayImporter as I want to delete old CC. When I click on the 'CC' tab, it doesn't show the 'CC' being used in a household save, and instead shows the following error message. I've tried to change the path a few times but it doesnt seem to fix the issue. Do you know where I am going wrong?

Thanks!

App info...
----------------------
Version : 1.0.2.0
Date : 05/07/2022

OS info...
----------------------
OSName : macOS Big Sur
OSVersion : 11.6.0
OSType : 64-bit
Process : 64-bit

.NET info...
----------------------
Version : .NET 5.0.17

Reading 'Settings'...
------------------------------

GameEdition = Base
Locale = en_US
GameAppPath = /Applications/The Sims 4.app
GameDataPath = /Users/*******/Documents/Electronic Arts/The Sims 4/Mods
DocumentsPath =
GameSavePath =

Game info...
----------------------
Product : The Sims 4
Locale : en_US
IsGameInstalled : False
App (InstallDir) : /Applications/The Sims 4.app
InstallDirExists : True
App (DataPath) : /Users/*******/Documents/Electronic Arts/The Sims 4/Mods
DataPathExists : True
Launcher : The Sims 4

DocumentsFolder : /Users/*******/Documents
DocsFolderExists : True
SaveDir : /Users/*******/Documents/Electronic Arts/The Sims 4
SaveDirExists : True

Checking Tray folder...
TrayDir : /Users/*******/Documents/Electronic Arts/The Sims 4/Tray
TrayDirExists : True
TrayItemCount : 295

Checking Mods folder...
ModsDir : /Users/*******/Documents/Electronic Arts/The Sims 4/Mods
ModsDirExists : True
ResCfgExists : True
PackageFileCount : 7502
ScriptFileCount : 20
ZipFileCount : 0

Available Localizations...
<ERROR>

Checking Game files...
<ERROR>

Done!

**deevo** · March 26, 2024

Hello @AET1993,
GameDataPath is wrong, the path should point to a sub folder located in the path defined in GameAppPath.
Based on your GameAppPath, the default path should look like this « /Applications/The Sims 4.app/Contents ».

So open Settings and change Data Path to /Applications/The Sims 4.app/Contents, then it should work.