I am trying to install this for my cousin, she has a m1 macbook. After installing this , the tray importer shows blank, no mods, no content nothing even though she has a buncch of things installed. I thought it was because the content folder (not the game path folder as that is correct) was pointing to a folder inside the game install instead of the Documents > electronic arts> sims 4 folder. I pointed it to the correct folder but a red icon showed up and it would not work. Downloaded latest version from march this year. What could the issue be? its sims 4 from origin with a lot of DLC and she has a lot of mods and content on the sims 4 under documents >electronic arts >sims 4 path.
No icloud configured for documents.