CC not showing up in Sims 4 Tray Importer

[deevo]

Il y a 2 heures, Samantha Pretty a dit :

mine is not working either... it shows 14 public cc but none of my own. how do i fix this?

Do you have a screenshot?

[Qash MemeLord]

Révélation

 

Begin Reading

App info...
------------------------------

Version  : 1.6.7.9

OS infos...
------------------------------

OSName   : Windows 10
OSVersion: 10.0.16299.0
OSType   : 64-bit
Process  : 32-bit

Opening Registry...
------------------------------

Reading .NET Framework version...
.NET Framework Version: 4.7 or later

Opening Registry...
------------------------------

Listing keys for 'HKLM\SOFTWARE\Maxis':
// note: 32-bit node
[\The Sims 4]
 GameEXE      = C:\The Sims 4\The Sims 4 Launcher.exe
 GDFBinary64  = C:\Program Files (x86)\Origin Games\The Sims 4\__Installer\GDFBinary_en_US_64.dll
 DisplayName  = The Sims™ 4
 GDFBinary    = C:\Program Files (x86)\The Sims 4\__Installer\GDFBinary_en_US.dll
 GameExplorer = {CD9DF827-53C4-4F70-902D-982C1BF79FB9}
 Install Dir  = C:\Program Files (x68)\Electronic Arts\The Sims 4\
 Product GUID = {48EBEBBF-B9F8-4520-A3CF-89A730721917}
 Locale       = en_US
>>>> [Warning] Directory not found! 'C:\Program Files (x68)\Electronic Arts\The Sims 4\'
 UninstallKey = HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{48EBEBBF-B9F8-4520-A3CF-89A730721917}
// note: 64-bit node
[\The Sims 4]
 Locale       = en_US
 GDFBinary    = C:\Program Files (x86)\Origin Games\The Sims 4\__Installer\GDFBinary_en_US_64.dll
 DisplayName  = The Sims™ 4
 Product GUID = {48EBEBBF-B9F8-4520-A3CF-89A730721917}
 Install Dir  = C:\Program Files (x86)\Origin Games\The Sims 4\
>>>> [Warning] Directory not found! 'C:\Program Files (x86)\Origin Games\The Sims 4\'
 UninstallKey = HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{48EBEBBF-B9F8-4520-A3CF-89A730721917}

Reading 'Sims4.GameInfos.Settings.xml'...
------------------------------

Source: C:\ProgramData\TeameeVo\Sims 4 Tray Importer\Sims4.GameInfos.Settings.xml
[The Sims 4]
 Locale      = en_US
 DisplayName = The Sims™ 4
 InstallDir  = C:\Users\ACER\Documents\The Sims 4 Seasons\The Sims 4 Seasons

Reading Game infos...
------------------------------

[The Sims 4 Installation]
>>>> [Error] Something goes wrong while detecting your game installation

Done!

 

 

[deevo]

Hello @Qash MemeLord,

Where is the game installed?

 

Open FILE>Config Paths, then try to set C:\The Sims 4 in the Install Location field.

[Lucia Borriello]

 

Hello! I have this problem, please help me!
 

Révélation

 

Iniziare a leggere

App info...
------------------------------

Versione: 1.8.10.3

Informazioni su OS ...
------------------------------

OSName: OS 10 di Windows 10
: 10.0.17134.0
OSType: 64-bit
Processo: 32-bit

Framework Info...
------------------------------

Lettura della versione di .NET Framework ... Versione di
.NET Framework: 4.7 o successiva

Registro di apertura ...
------------------------------

Elenco chiavi per 'HKLM \ SOFTWARE \ Maxis':
// nota: nodo a 32 bit
[\ The Sims 4]
 Locale = it_IT
>>>> [Avvertenza] 'Installa Dir' non trovata!
>>>> [Avviso] 'GUID prodotto' non trovato!
// note: nodo 64-bit
[\ The Sims 4]
 Locale = it_IT
>>>> [Errore] Qualcosa non va durante la lettura del registro

Leggendo 'Sims4.GameInfos.Settings.xml' ...
------------------------------

Fonte: \ ProgramData \ TeameeVo \ Sims 4 Tray Importer \ Sims4.GameInfos.Settings.xml
[The Sims 4]
 Locale = it_IT
 DisplayName = The Sims ™ 4
 InstallDir = \ Giochi \ The Sims 4 Stagioni

Informazioni sul gioco di lettura ...
------------------------------

[The Sims 4 Installation]
Nome: The Sims 4
Versione: 1.0
DisplayName: The Sims ™ 4
Impostazioni locali: it_IT
InstallDir: 
IsInstalled: False
IsLoadedFromXml: False

ExePath: 
ExeExists: False

MyDocuments: \ Users \ ***** \ Documenti
MyDocsExists: True
UserData: \ Users \ ***** \ Documents \ Electronic Arts \ The Sims 4
UserDataExists: True

Controllo della cartella vassoio ...
Vassoio: \ Utenti \ ***** \ Documenti \ Electronic Arts \ The Sims 4 \ Tray
TrayDirExists: True
LibraryCount: 86

Controllo della cartella Mods ...
ModsDir: \ Users \ ***** \ Documents \ Electronic Arts \ The Sims 4 \
ModsDirExists: True
ResCfgExists: True
ModsCount: 5371

Controllo dei file di gioco ...
>>>> [Errore]

Fatto!

 

 

[deevo]

Try previous version: https://luniversims.fr/files/file/73-sims-4-tray-importer/?changelog=639

 

Go to the changelog section then click the Download button.

[Lara Karim]

I'm using mac and my cc wont show up. whenever i click on one of my households all the cc is red. On the bottom it says searching for cc is currently not available.

 

this my app info 

Révélation

 

----------------------

App info...

----------------------

Version   :  1.0.0.3655

Release   :  2/22/2019

 

----------------------

OS

----------------------

OSName    :  macOS High Sierra

OSVersion :  10.13

OSType    :  64bit

Process   :  64bit

 

----------------------

Framework info...

----------------------

Version :  4.8.1 (mono-4.8.0-branch/22a39d7)

 

----------------------

Game

----------------------

Product           :  The Sims 4

Locale            :  en_US

IsGameInstalled   :  False

InstallDir        :  <Macintosh HD\Users\Lara\Documents\Electronic Arts\The Sims 4\Mods

InstallDirExists  :  False

SaveDir           :  /Users/****/Documents/Electronic Arts/The Sims 4

UserDataDirExists :  True

FileCount         :  11

 

 

 

[deevo]

Hello @Lara Karim,

You need to fix the path of the game in the Preferences dialog.

Try /Users/Lara/Applications/The Sims 4.app

 

I also recommend to update the Mono version.

[Lara Karim]

1 hour ago, deevo said:

Hello @Lara Karim,

You need to fix the path of the game in the Preferences dialog.

Try /Users/Lara/Applications/The Sims 4.app

 

I also recommend to update the Mono version.

Thank you for answering!! i fixed the path of the game to what you told me to, but it's still not working...

Modifié le 8 mars 2019 par Lara Karim

[deevo]

Il y a 2 heures, Lara Karim a dit :

but it's still not working...

Have you installed the game on a different drive?

If so, you'll need to point to that location.

 

If you don't know where the game is installed, right-click on the game icon then select Get Info.

[diaare]

Révélation

Begin Reading 

App info...
------------------------------ 
Version  : 1.9.4.1 

OS infos...
------------------------------ 
OSName   : Windows 10
OSVersion: 10.0.17134.0
OSType   : 64-bit
Process  : 64-bit 

Framework Info...
------------------------------ 
Reading .NET Framework version...
.NET Framework Version: 4.7.2 

Opening Registry...
------------------------------ 
Listing keys for 'HKLM\SOFTWARE\Maxis':
// note: 32-bit node
>>>> [Error] key not found !
// note: 64-bit node
>>>> [Error] key not found ! 

Reading 'Settings'...
------------------------------ 
GameAutoDetect = False
GameLocale     = en_US
GameInstallDir = C:\Program Files (x86)\The Sims 4
GameMixedMode  = 0
GameDocDir     = C:\Users\Sekretergiller\Documents
GameSaveDir    =  

Reading 'Sims4.GameInfos.Settings.xml'...
------------------------------ 
Source: C:\ProgramData\TeameeVo\Sims 4 Tray Importer\Sims4.GameInfos.Settings.xml
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille\Game\Bin
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Origin Games\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Origin Games\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Origin Games\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Origin Games\The Sims 4 StrangerVille\Game\Bin
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Origin Games\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Origin Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = cs_CZ
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Users\Waffle\Desktop\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille\Game\Bin
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4 StrangerVille
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files\Origin Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\Origin Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\Origin Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\Origin Games\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0
[The Sims 4]
 Locale      = en_US
 InstallDir  = C:\Program Files (x86)\The Sims 4
 MixedMode   = 0 

Reading Game infos...
------------------------------ 
[The Sims 4 Installation]
Name            : The Sims 4
Version         : 1.0
DisplayName     : 
Locale          : 
InstallDir      : 
IsInstalled     : False
IsLoadedFromXml : False 
ExePath         : 
ExeExists       : False 
MyDocuments     : C:\Users\**************\Documents
MyDocsExists    : True
UserData        : C:\Users\**************\Documents\Electronic Arts\The Sims 4
UserDataExists  : True 
Checking Tray folder...
TrayDir         : C:\Users\**************\Documents\Electronic Arts\The Sims 4\Tray
TrayDirExists   : True
LibraryCount    : 1 
Checking Mods folder...
ModsDir         : C:\Users\**************\Documents\Electronic Arts\The Sims 4\Mods
ModsDirExists   : True
ResCfgExists    : True
ModsCount       : 0 
Checking Game files...
>>>> [Error] 

Done!

 

 

[deevo]

Hello @diaare,

 

Looks like the configuration file got corrupted.

 

Open File Explorer then paste this in the address bar:

%ProgramData%\TeameeVo\Sims 4 Tray Importer

Then press Enter.

Select Sims4.GameInfos.Settings.xml then delete it.

 

Launch S4TI then configure it again and see if it now works.

[diaare]

Il y a 14 heures, deevo a dit :

Hello @diaare ,

 

Looks like the configuration file got corrupted.

 

Open File Explorer then paste this in the address bar :

% ProgramData% \ TeameeVo \ Sims 4 Tray Import

Then press Enter .

Select Sims4.GameInfos.Settings.xml then delete it.

 

Launch S4TI then configure it again and see if it now works.

It didn't work

[deevo]

Il y a 7 heures, diaare a dit :

It didn't work

Have you successfully deleted the configuration file?

If so, run the diagnotic again.

 

Where is the game installed?

Have you tried to locate the game by clicking on the Find button?

[MartinViln]

My cc doesn't show up (like the first girl's) although I did everything you recommended, and the log seems okay, yet nothing?

 

Révélation

 

Begin Reading

App info...
------------------------------

Version  : 1.9.4.2

OS infos...
------------------------------

OSName   : Windows 10
OSVersion: 10.0.17134.0
OSType   : 64-bit
Process  : 64-bit

Framework Info...
------------------------------

Reading .NET Framework version...
.NET Framework Version: 4.7.2

Opening Registry...
------------------------------

Listing keys for 'HKLM\SOFTWARE\Maxis':
// note: 32-bit node
[\The Sims 4]
 GDFBinary    = D:\Origin Games\The Sims 4\__Installer\GDFBinary_en_US.dll
 GameExplorer = {F1B4970C-B58B-4496-94AF-327D3750F60C}
 GDFBinary64  = D:\Origin Games\The Sims 4\__Installer\GDFBinary_en_US_64.dll
 DisplayName  = The Sims™ 4
 Locale       = en_US
 Product GUID = {48EBEBBF-B9F8-4520-A3CF-89A730721917}
 Install Dir  = D:\Origin Games\The Sims 4\
 UninstallKey = HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{48EBEBBF-B9F8-4520-A3CF-89A730721917}
// note: 64-bit node
[\The Sims 4]
 GDFBinary    = D:\Origin Games\The Sims 4\__Installer\GDFBinary_en_US_64.dll
 DisplayName  = The Sims™ 4
 Locale       = en_US
 Product GUID = {48EBEBBF-B9F8-4520-A3CF-89A730721917}
 Install Dir  = D:\Origin Games\The Sims 4\
>>>> [Warning] Can't find uninstall key !

Reading 'Settings'...
------------------------------

GameAutoDetect = False
GameLocale     = en_US
GameInstallDir = D:\Origin Games\The Sims 4
GameMixedMode  = 0
GameDocDir     = D:\Martin Viln\Documents
GameSaveDir    = 

Reading 'Sims4.GameInfos.Settings.xml'...
------------------------------

Source: C:\ProgramData\TeameeVo\Sims 4 Tray Importer\Sims4.GameInfos.Settings.xml
[The Sims 4]
 Locale      = en_US
 InstallDir  = D:\Origin Games\The Sims 4
 MixedMode   = 0

Reading Game infos...
------------------------------

[The Sims 4 Installation]
Name            : The Sims 4
Version         : 1.0.0.0
DisplayName     : The Sims™ 4
Locale          : en_US
InstallDir      : D:\Origin Games\The Sims 4
IsInstalled     : True
IsLoadedFromXml : True

ExePath         : D:\Origin Games\The Sims 4\Game\Bin\TS4.exe
ExeExists       : True
ExePath (x64)   : D:\Origin Games\The Sims 4\Game\Bin\TS4_x64.exe
ExeExists (x64) : True

MyDocuments     : D:\Martin Viln\Documents
MyDocsExists    : True
UserData        : D:\Martin Viln\Documents\Electronic Arts\The Sims 4
UserDataExists  : True

Checking Tray folder...
TrayDir         : D:\Martin Viln\Documents\Electronic Arts\The Sims 4\Tray
TrayDirExists   : True
LibraryCount    : 0

Checking Mods folder...
ModsDir         : D:\Martin Viln\Documents\Electronic Arts\The Sims 4\Mods
ModsDirExists   : True
ResCfgExists    : True
ModsCount       : 524

Checking Game files...
Ok!

Done!
 

Please help!!!

 

 

[deevo]

Hello @MartinViln,

To see the CC you must select at least one item from the Library but is currently empty.

TrayDir         : D:\***\Documents\Electronic Arts\The Sims 4\Tray
TrayDirExists   : True
LibraryCount    : 0 

 

What are you trying to do?