cc not showing up + error Sims 4 Tray Importer MAC

[cluepid]

Hello, I've just downloaded the sims 4 tray importer (my first time downloading) via following all directions and it opens up just fine, but none of my cc loads in even though the game is connected, i can't import it, and when i try to import it i get an error popup. I've reinstalled multiple times yet the problem still occurs. Please help!! 

 

from General in App Reports: 

 

App info...
----------------------
Version   :  1.0.2.0
Release   :  05/07/2022

OS
----------------------
OSName    :  macOS Monterey
OSVersion :  12.5.1
OSType    :  64bit
Process   :  64bit

Framework info...
----------------------
Version   :  .NET 5.0.16

Game
----------------------
Product          :  The Sims 4
Locale           :  en_US
IsGameInstalled  :  True
App (InstallDir) :  /Users/***********/Applications/The Sims 4.app
InstallDirExists :  True
App (DataPath)   :  /Users/***********/Applications/The Sims 4.app/Contents
DataPathExists   :  True
Launcher         :  The Sims 4
SaveDir          :  /Users/***********/Documents/Electronic Arts/The Sims 4
SaveDirExists    :  True
<ERROR>